FAQ

ORDER INFORMATION

Please contact our customer service at customerservice@gmail.com with your name, order number, what product is missing. If possible, include a picture of the entire order out of the package.


Please contact customer service at customerservice@gmail.com, with your name, order number, a picture of the damaged product (with tags on product and not worn), and a short description of the issue. We will address this issue within 24 hours.


You can create an account here by entering your name, email, and a password of your choice.


It typically takes 5-7 business days for a refund to show up on a credit card. If it has been longer than 10 business days and you do not see the refund, please email us at customerserviceeamil@ with your name, order number, tracking return information, and the items you returned. We will respond within 24 hours.


SHIPPING & RETURNS

We accept Visa, MasterCard, Discover, American Express, PayPal. When you place an order on our website, we will charge your credit card once we have verified your card details, received credit authorization, confirmed stock availability, and your order is ready to be shipped. If you are having difficulty processing payment, please email us at customerservice@gmail.com


SHIPPING & RETURNS

We accept Visa, MasterCard, Discover, American Express, PayPal. When you place an order on our website, we will charge your credit card once we have verified your card details, received credit authorization, confirmed stock availability, and your order is ready to be shipped. If you are having difficulty processing payment, please email us at customerservice@gmail.com


We ship to all 50 states.


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Please note our return policy:

All returns must be requested within 21 days from the date of receipt.
All items should be returned in their original packaging.
Shipping charges are not refundable.
Upon receipt of returned goods Company Name reserves the right to deny a refund if the merchandise does not meet return policy requirements.


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If by chance a package is lost in transit we are happy to work with you to resolve the issue but we kindly ask that you must report your lost package to the carrier before reaching out to customerservice@gmail.com


Once you have submitted your order, we have limited ability to make modifications. Please contact as soon as possible at customerservice@gmail.com with any requests.


Once your order has been shipped, you will be sent a shipping confirmation email including the tracking number for your package.


PROMOTION POLICIES

Please enter your promotional code in the box that says “Discount code” on the checkout page and hit the “Apply” button.


Only one promotional code will be honored per order.


For customer inquiries regarding recent orders, shipping, or processing a return, please email us at customerserviceeamil@email.com. For questions on products please email us at customer service email@email.com. Please allow 24-48 hours for a team member to get back to you.