Shipping & Returns

LAUNCH POLICY

To celebrate ADIUM’s launch, we are offering free Priority Shipping within the United States and free International Shipping for orders over $100 though January 31, 2023.

For all new styles, shipping dates on product detail pages reflect the week each product is projected to leave our manufacturer in Portugal en route to our distribution center in the United States. Once the product reaches our distribution center, an update will be sent out with a tracking number for your order.

SHIPPING POLICY

Free ground shipping within the United States

3-5 Day Expedited Shipping is a $25 flat fee within the United States

2 Day Priority Shipping is a $35 flat fee within the United States

Overnight shipping is a $50 flat fee within the United States

Shipping to Canada is a $50 flat fee

International Shipping is a $100 flat fee

ADIUM will send an email to the email address provided on the order with shipment’s tracking information, once the order has shipped. ADIUM is unable to change the shipping address, or the shipping method selected after checkout. ADIUM cannot change or cancel an order once submitted. 

All Overnight and 2 Day Priority orders placed before 2:00 PM EST will be shipped out the same day (Monday – Friday, excluding holidays and weekends).

International orders may be subject to customs and clearance procedures that cause delays beyond original delivery estimates. Depending upon the destination country, additional fees may be incurred. ADIUM is not responsible for any duties and taxes not included in the original purchase price.

RETURN & EXCHANGE POLICY

ADIUM accepts returns and exchanges of unworn/unwashed merchandise with original tags attached within 30 days of shipping. All products must be returned in its original ADIUM packaging. All returns and exchanges must include original packing slip. All refunds will be applied to the original payment method.

International Orders are Final Sale and cannot be returned or exchanged. Socks are Final Sale and cannot be returned or exchanged for hygienic reasons.

Visit adium.loopreturns.com to initiate a return or exchange. You can create your prepaid shipping label to send back the merchandise. You can request a return for a refund or an exchange for a different size, color, or style.